Last Updated: July 16, 2019
All defined terms used below shall have the meanings set forth in our Terms and Conditions. See [Terms & Conditions].
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it. If this is the case please contact us immediately so that we may try to resolve this matter before the product has been shipped.
Once an item of merchandise is delivered to you, you can return that item within 14 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: [discounted or sale items, or personalized items]. These items are not eligible for return, refund or exchange unless otherwise stated.
Refunds and Exchanges
After we have received your valid return, we will send you an email to notify you that we have received your returned item and notify you of the acceptance or rejection of your return.